First Citizens Community Bank


From our humble beginnings, our story has been about community. “First Citizens Community Bank” didn’t just come into existence overnight. It sprung from the desire to serve our community, to provide a financial haven where dreams can be transformed into reality. We’ve come a long way from our modest roots, growing in leaps and bounds while always keeping our focus on our clientele – the driving force behind our growth. Over the decades, we’ve curated the perfect blend of traditional values and innovative services to ensure that we’re always at the forefront of banking Change. Together, we discover financial security. Together, we are the First Citizens Community Bank.

First Citizens Community Bank

Overview of First Citizens Community Bank

We’re here to give you the details about First Citizens Community Bank, a trusted banking institution that prioritizes community values and high quality customer service.

Bank’s history

Our history is built on strong relationships and trust. We started as a small community bank, and while we’ve grown over the years, we’ve never lost sight of our initial goal—to support and serve our community. We use our rich history to inform our current practices, using every past experience as a stepping stone to improve our service delivery and meet our customer’s evolving financial needs.

Headquarters and operation regions

Our main headquarters are strategically located, giving us a comprehensive reach across multiple locations. We operate not just within our proximate local regions but also extend our services to farther parts, ensuring no one misses out on the outstanding financial services we offer.

Services offered

We are proud to offer a plethora of services designed to meet the unique financial needs of our customers. From checking and savings accounts, loans and credit, insurance services to retirement plans, we are dedicated to being your complete financial partner.

Management and Leadership

Current leadership team

Our leadership team is a diverse and talented group dedicated to guiding us to new heights. Known for their strategic thinking, industry knowledge, and commitment to service, they’re passionate about making a positive impact in our customers’ lives and helping them reach their financial goals.

Corporate governance principles

Our corporate governance principles provide the roadmap for the workings and functioning of our organization, promoting transparency and accountability. We are committed to maintaining the highest standards of corporate governance and ethical conduct.

Roles and responsibilities of the leadership

Our leaders play various roles in upholding the bank’s standards and ensuring smooth operations. These responsibilities include but are not limited to, developing business strategies, keeping abreast of regulatory changes, overseeing management, and setting a positive tone at the top.

First Citizens Community Bank’s Services

Checking accounts

Measured by the convenience and user-friendly nature of our checking accounts, we’ve got just the right account for you. Our checking accounts, also known as transactional accounts, allow our customers to make payments, transfers and also deposit money with ease.

Savings accounts

We offer several savings accounts options tailored to meet different customer needs. Whether you’re looking to start saving or want to maximize your savings with competitive interest rates, we’ve got you covered.

Loans and credit

Our range of loan and credit facilities are designed to help you reach your goals. Be it personal loans, mortgages, or business loans, our flexible and competitive options are here to help you finance your dreams.

Insurance services

We also provide insurance services that help to protect you and your family’s financial future. From life to property insurance, we are committed to helping you manage risk and safeguard your investments.

Retirement plans

We provide sturdy, flexible retirement plans to ease your transition into retirement and ensure financial stability during your golden years.

First Citizens Community Bank

First Citizens Community Bank’s Digital Services

Online banking

Our online banking platform is set to give you full control over your finances. You can transfer funds, check balances, pay bills, and more, all from the comfort of your home.

Mobile banking

To further enhance our services, we offer mobile banking, allowing you to take your bank with you wherever you go. It’s banking made simple, secure, and convenient.

Digital payment options

Our digital payment options provide quick, easy and seamless transactions. From person-to-person transfers to payments at stores using mobile wallets, our services are designed to cater to the digital era.

Safety protocols for secure digital transactions

When it comes to digital banking, security is our utmost priority. We follow stringent safety protocols to ensure secure digital transactions and protect our customers’ data.

Financial Performance

Annual financial reports

Our annual financial reports are available for everyone to see as we believe in transparent operations. These reports provide a comprehensive overview of our performance, demonstrating our financial responsibility and commitment to growth.

Market share

We continually strive to increase our market share, providing superior banking services and winning new customers to our banking family.

Economic impact

First Citizen Community Bank plays a significant role in the local economy. Our operations contribute to the economic development of our regions through job creation, financing local businesses, and more.

Reputation and Awards

Customer experiences and reviews

We pride ourselves on our excellent customer service, mirrored in our customers’ experiences and reviews which appreciate our efficient, friendly, and personalized service.

Industry awards and recognition

Our hard work hasn’t gone unnoticed. We have received numerous awards and recognitions in the banking industry, a testament to our commitment to deliver exceptional banking services.

Social responsibility initiatives

We are not just a bank; we are a part of our community. Our social responsibility initiatives aim to improve the lives of people in our communities through various outreach programs, donations, and support for local causes.

Compliance and Regulations

Regulatory bodies

We operate under the regulations of various bodies who monitor and confirm our compliance to set rules and standards.

Compliance policies

We have robust compliance policies in place to ensure that our operations align with regulatory requirements, thereby maintaining trust with our customers and stakeholders.

Recent legal issues or controversies

Like any large organization, we may face occasional legal issues or controversies. When these arise, we handle them professionally and transparently, ensuring any rectification measures uphold our commitment to integrity and fairness.

Investor Relations

Stock performance

As a part of our dedication to our investors, we provide regular updates on our stock performance. This allows our shareholders to keep a close eye on their investments.

Shareholder communications

We maintain open and transparent communication with our shareholders, informing them about our strategies, financial performance, and growth opportunities.

Annual general meetings and events

Our annual general meetings and events provide an opportunity for shareholders to learn more about our operations, engage with our leadership, and contribute to pertinent discussions about our future.

Community Involvement

Partnerships with local businesses

We cherish our partnerships with local businesses, seeing these relationships as the backbone of a stronger and more vibrant community.

Charitable activities and donations

We engage in various charitable activities and donations to support the less privileged, promote education and health, and contribute to the overall wellbeing of our community.

Sponsorship of local events

Our sponsorship of local events goes beyond just financial support. We aim to promote unity, culture, and progress within our community through these partnerships.

Future Plans and Strategies

Projected growth

We look forward to a future of continuous growth. By sticking to our values and leveraging modern banking practices, we intend to scale newer heights.

Expansion strategies

While we remain committed to our community roots, we also have plans for expansion in strategic regions, enabling us to serve more customers with our exceptional banking services.

Future investment plans

Our future investment plans are geared towards enhancing our products, services, and digital platforms. By doing this, we aim to provide even better and more convenient banking services for our customers.

With First Citizens Community Bank, you’re choosing more than just a bank; you’re choosing a lifetime financial partner committed to your success.

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