Commercial Online Banking
Online Banking
Products and Services
Financial Calculators
About Us
Contact Us
Help
Home

Banking
Banking FAQ    Online Banking FAQ    Security FAQ   


Q Are First Bank of the South deposit accounts FDIC insured?
A Yes! Each individual customer at First Bank of the South is insured by the FDIC up to $100,000. Additional coverage is available upon meeting the account title requirements established by the FDIC.

Q How do I set up Direct Deposit of my payroll check?
A After your First Bank of the South checking application has been approved, you will receive First Bank of the South's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

Q How do I set up Direct Deposit of my Social Security check?
A After your First Bank of the South checking application has been approved, you will receive First Bank of the South's routing and transit number and your account number. Contact us and we will give you more information and assistance to setup your direct deposit.

Q Can I get information about my account by phone?
A Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or ask about our Voice Response System for automated account information 24 hours a day.

Q What products can I apply for online?
A Check out First Bank of the South's Products and Services page to see which accounts you can apply for online.

Q Can businesses have accounts at First Bank of the South?
A At this time, First Bank of the South does not offer online accounts for businesses. We update our Products and Services section as new accounts are offered so check back with us. If we don't have exactly what you're looking for now, we may add it very soon! To see what we currently offer, check out our Products and Services page.

Q Does First Bank of the South offer IRAs online?
A Currently, First Bank of the South does not offer IRAs online; however, we continually update our Products and Services section so check back with us soon! To see what we currently offer, visit our Products and Services page.

Q Is interest paid on First Bank of the South checking accounts?
A Yes! If you want a checking account that pays interest, check out our Personal Interest Checking. If you want a higher rate of interest with limited check writing please look at our Personal Money Market Account.

Q Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A As stated on our application, at this time, we only accept applications from persons residing within the United States with valid U.S. tax identification numbers (Social Security Numbers). If you have questions, contact us. We'd like to hear from you.

Q Can I do all of my banking with First Bank of the South?
A Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed from the comfort of home. Contact us with questions about your banking needs.

Q Can I look at all of my transactions at any time?
A Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

Q How frequently is my First Bank of the South information updated?
A First Bank of the South updates all customer information nightly. Whether you access our Online Banking site, visit our customer service representatives, or use our 24 hour Information Line. Your account information is updated every day to reflect all account activity.

Q Are wire transfers possible to and from my First Bank of the South checking account?
A Yes! Funds can be transferred to and from First Bank of the South accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call our customer service department at 770-682-1234 for details.

Q How do I make a deposit to my account from a remote location?
A You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. First Bank of the South also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.

Return to top


Digital Insight, an Intuit company